I let an action item deadline slip. My coach noticed as much, and sent me a friendly email on the matter. It said:
I’m clear that you are on track to complete the actions we talked about today. That said, how would you like me to respond to overdue action notifications?
1. Ignore unless I have a concern
2. Give you a gentle ribbing
3. Send you a stern voice memo
4. A hybrid/random mix of 1-3
It’s a gift to be called out. It reminds you that someone cares, and that doing what you said matters.
(In case you were wondering I opted for option 4, being not just a little excited to receive the occasional stern voice memo because my coach a bit of a smartass who can bring genuine humor and levity to matters of addressing failure. 🙂